Now that I work in Glenmarie, I have to use the toll twice a day and there is something that baffles me. The queue at the cash lane.
I don't get it. Fine, if you want to argue that the SmartTag cost about 100 bucks to get, I understand. But as far as I know, the Touch N Go card is virtually free. Why don't more people just get that?
I save AT LEAST 20 minutes of travelling time by not paying cash and using a SmartTag.
Surely the queue can't be caused purely by people wanting receipts or not having enough on their Touch N Go?
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